VTiger Gmail Integration Tip – View and Add Comments

Many users don’t realize that while you are viewing the Gmail email, you can open the Boru2Gmail Chrome App window to view the Vtiger comments that are linked to that contact.  And you can add linked Vtiger comments from the Boru2Gmail Chrome App as well.

Vtiger Best Practices – Sales Manager Dashboards

Unlike sales people (who should really be follow up list zealots), sales managers can really benefit from dashboards.  I am going to expand my definition of dashboards to filters and reports — you will see why later. Managers have to determine every day, “What do I spend my time on that will improve the results […]

Boru2Gmail – Vtiger Gmail Chrome App Gadget – New Release 1.1.0

We are releasing a new version of the Boru2Gmail – Vtiger Gmail Chrome App Gadget on Friday, February 5.  Here is a list of what is in the release. Automated deployment of future releases Add and edit contacts Add new activities linked to the active contact/lead Add comments See invoice status in list view See activity […]

Vtiger 7 Report – Color Coding Picklist Values

There are Vtiger addon’s already that will help you color code whole rows based on logic.  IMHO that is a little overwhelming on the eyes.  I like the Vtiger 7 approach (as viewed currently in Vtiger On Demand), of color coding the field only.  It’s easy to configure and it shows on all views of the […]

Vtiger best practices – Organizing and making follow up phone calls

Vtiger is a CRM, which means at it’s core it needs to do a good job helping you move clients through the marketing and sales cycles.  Vtiger has a lot of strengths, but unless you develop a good strategy for how to use it, in the end, you will not have a good solution for […]

Vtiger Tip – Managing Summary Views and Related List Views

This  question comes up a lot on Vtiger support calls so I thought I would lay out the details of managing summary views and list views. Some modules have a summary view (Orgs, Contacts, Oppty, Leads, Tickets), but some do not (Quotes, SOs, Invoices, Service Contracts, Activities) For the modules that do have a summary […]

Vtiger Tip – Controlling the Vtiger Session Timeout Length

We recently received a call from a client asking about a Vtiger Session Timeout Length.  Here is the answer for anyone else who is interested: Related: Vtiger Tips & Tricks – Issues Importing into Vtiger The Vtiger session time is ultimately controlled by the php system variables.  In the apache2 php.ini file.  Just vary the number […]